Contract Credit & Collections Analyst
Start Date: ASAP (contract role with potential to go permanent)
Salary: $60,000 - $65,000 (dependant on experience) + bonus potential
Location: GTA
Reports to: VP Finance
The Opportunity
The Credit and Collections Analyst is responsible for the management and administration of the Company’s approved credit and collection policies. The Credit & Collections Analyst establishes a positive working environment and motivates their team to optimize performance and professional growth.
Responsibilities
- Lead the development and maintenance of sound, acceptable credit policies that align with management direction
- Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution
- Interact with customers to obtain additional credit information to support credit lines
- Reconcile transactions and balances to maintain accurate accounts
- Initiate adjustments to customer accounts within company policy limits
- Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents
- Submit requests to senior management and supporting documentation for accounts requiring credit lines
- Research and make decisions on finance charges
- Maintain bad debt and bad debt recovery records
- Monitor receivables and collections providing appropriate reporting procedures
- Identify problem accounts and provide regular updates of receivables to management
- Negotiate payment programs with delinquent customers
- Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors
- Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate
- Generates monthly credit reporting for internal / external stakeholders
- Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds
- Generates legal documents used in the credit function
- Provides other duties as required
Qualifications
- Must have post Secondary education in Business/Finance/Accounting with a Credit Designation
- Must have 5+ years experience in hands-on Credit and Collections with Business to Business experience, with a strong focus on assessing credit
- Must have a minimum of 3 years supervisory experience
- Must have experience with EDC
- Must have experience analyzing and reconciling account activity
- Bilingualism – English/French is an asset
- Garment or retail industry experience is an asset
- Familiarity with Equifax, Dunn & Bradstreet and Industry Once is an asset
- Excellent interpersonal, communication (oral & written) and listening skills with an ability to build good relationships across the business and with clients
- Strong customer focus, attention to detail, mature and professional, strong problem solving skills
To apply successfully, please submit your resume to the attention of Sari Friedman: